Employee Assistance Program (EAP) Perth

A safe place to talk, feel heard, and find a way forward.

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A straightforward EAP for your organisation

Supporting your employees shouldn’t mean adding another complicated system for your business to manage.

Vision Counselling provides EAP counselling for Perth and WA organisations with a simple model: no setup fees, no annual administration fees, and you only pay for EAP appointments.

You choose the number of sessions your organisation will fund and who is eligible to access them. We take care of the counselling, appointment administration and invoicing.

No setup fees

There is no fee simply to establish your organisation with Vision.

No annual administration fees

You’re not paying an ongoing fee just to have EAP support available.

Pay only for EAP appointments

Your organisation is invoiced for EAP appointments, with no ongoing fee simply to keep the service available.

You choose the support you provide

Decide how many counselling sessions you’ll fund and who is eligible to access them.

Need EAP counselling for an employee now?

Sometimes an organisation starts looking for an EAP provider because an employee is already struggling.

They may be overwhelmed, experiencing anxiety or stress, grieving, dealing with relationship or family difficulties, struggling at work or simply finding it difficult to cope.

Even if you don’t already have an EAP arrangement with Vision, you can contact us now.

If your employee needs support now, we’ll help you put a straightforward arrangement in place and connect them with counselling as quickly as possible.

Flexible appointment options

Appointments are available across our Perth counselling locations and by telehealth.

After-hours and weekend options are also available, helping employees access counselling around work and other commitments.

Want EAP support in place before it’s needed?

You don’t have to wait until an employee is struggling to put support in place.

Establishing an EAP gives your employees somewhere professional and confidential to turn if they need help in the future — and gives managers somewhere appropriate to direct an employee when a difficult situation arises.

Because Vision doesn’t charge setup or annual administration fees, having an EAP arrangement in place doesn’t mean paying for counselling your employees may never use.

When support is needed, the pathway is already there.

How Vision’s EAP works

1

Set up your organisation

We’ll establish a straightforward EAP arrangement with your organisation.

You decide how many sessions you’ll fund, who is eligible to use the service and how employees can access it.

2

Employees access counselling

Depending on the arrangement you choose, employees can contact Vision directly or your organisation can refer someone for counselling.

Our team helps arrange an appropriate appointment and employees attend in person or by telehealth.

3

We invoice your organisation

Vision invoices your organisation for counselling that has been used. Employees don’t pay for sessions covered by their EAP allowance.

If further sessions may be helpful, we can request approval from your nominated representative. Your organisation remains in control of whether additional EAP sessions are funded.

Supporting your employees can support your workplace too

Personal difficulties don’t always stay outside the workplace.

When an employee is struggling with stress, anxiety, grief, relationship difficulties or other challenges, it can affect their concentration, attendance and ability to manage their usual work.

Providing access to professional counselling gives employees somewhere confidential to seek support and work through what’s happening — while giving managers an appropriate avenue for support rather than leaving them to manage personal or mental health difficulties themselves.

Sometimes support is needed during a difficult period. Sometimes having it available early can help an employee address what’s happening before things become harder to manage.

What can employees talk about in EAP counselling?

EAP isn’t limited to problems that originate at work. Employees can seek counselling for difficulties affecting their wellbeing.

Stress and overwhelm
Anxiety
Work pressures
Relationship difficulties
Grief and loss
Family concerns
Life changes
Personal difficulties

Depending on the arrangement your organisation chooses, EAP may also include relationship counselling or counselling for eligible family members.

Confidential counselling your employees can trust

For employees to use an EAP, they need to feel confident that counselling is genuinely private.

Personal information shared during counselling with Vision remains confidential. As with other counselling services, there are limited exceptions relating to legal requirements and serious safety concerns, or where the employee has provided appropriate consent for information to be shared.

The limits of confidentiality are explained to employees as part of the counselling process.

Your organisation funds the service, but that does not mean an employer is given access to what an employee discusses with their therapist.

Professional counselling through an established Perth practice

Vision Counselling has been providing professional counselling in Western Australia since 2009.

Your employees access counselling through our established practice and can be matched with an appropriate member of our counselling team according to their needs and appointment availability.

Appointments are available in person at our Perth counselling locations and by telehealth, with options outside standard business hours also available.

Flexible ways to attend

Perth City
In-person counselling appointments.

Scarborough
In-person counselling appointments.

Baldivis
In-person counselling appointments.

Telehealth
Counselling by video or phone for employees who prefer to attend remotely.

Already have EAP with Vision?

If your employer already has an EAP arrangement with Vision Counselling and you’d like to use your counselling sessions, contact our team and we’ll help you find an appropriate appointment.

Or call 1300 184 746

Setting up EAP with Vision is simple

Whether you have an employee who needs support now or you’re putting EAP in place for the future, talk to us about what your organisation needs.

We’ll explain how the service works, answer your questions and provide the information needed to establish your EAP arrangement.

No setup fees. No annual administration fees. Pay only for EAP appointments.

Or call 1300 184 746 to speak with our team.

EAP Perth FAQs

How much does Vision’s EAP cost?

Vision doesn’t charge a setup fee or annual administration fee. Your organisation pays for EAP appointments rather than an ongoing administration or membership fee.

EAP session fees are provided to employers when they enquire about establishing an arrangement with Vision.

How many EAP sessions can an employee have?

Your organisation decides how many counselling sessions it will fund for eligible employees.

If a therapist believes further sessions may be helpful after an employee has used their allowance, Vision can contact your nominated representative to request approval. The decision to fund additional sessions remains with your organisation.

Is EAP counselling confidential?

Yes. What an employee discusses with their therapist is confidential, subject to the usual legal and safety limits that apply to counselling.

Information is not provided to an employer simply because the employer is paying for the service.

Can employees contact Vision themselves?

Yes. Your organisation can choose an arrangement that allows employees to contact Vision directly. Employers can also choose to make referrals themselves, or allow both options.

Can employees attend after hours or on weekends?

Vision offers appointments outside standard business hours, including after-hours and weekend options. Availability varies by therapist and location.

Telehealth appointments are also available for employees who prefer to attend remotely.

How do we set up an EAP with Vision?

Start by contacting our team. We’ll discuss what your organisation needs and provide the information required to establish your EAP arrangement.

There are no setup or annual administration fees, so you don’t need to purchase an ongoing package simply to have EAP support available to your employees.