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FAQ

What is the difference between a counsellor and a psychologist?

Counsellors are qualified, registered and accredited professionals who create a safe space for clients to discuss potential worries, difficulties and challenges they are experiencing in life. Counsellors cannot diagnose mental illness, but they can recognise mental illness and may refer you to a psychologist if required. Counsellors have a strong focus on relationships.

Psychologists are qualified and registered professionals who can assess and diagnose mental health disorders. Psychologists provide evidence based treatment plans for clients who may be suffering from a mental health disorder.

Do I need a referral for Counselling?

No.

Can I claim a Medicare Rebate for Counselling?

No, this is not possible.

Do I need a referral for Psychology?

No – however if you have a referral you may be able to claim the Medicare Rebate.

Can I claim a Medicare Rebate for Psychology?

Yes, if you have a Mental Health Care Plan from your GP and you book a psychology appointment.

How do I get a Mental Health Care Plan?

Call your GP and book a double appointment so that your GP has time to complete the Mental Health Care Plan.

How do I claim my Medicare Rebate?

After you have attended your appointment –

  • Download the Medicare Express Plus App to your phone
  • This app links to your MyGov account
  • Take a photo of your invoice or attach the invoice from your email receipt
  • You should receive a rebate from Medicare within 5 working days.

Can I claim counselling and psychology from my private health cover?

Vision is not affiliated with any private funds – please contact your health fund for advice.

How much does counselling and psychology cost?

A fee schedule is available –
Please contact us for current fee information.

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Access and Inclusion
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Vision Counselling and Psychology acknowledge the Traditional Custodians of the land on which we work and live, and recognise their continuing connection to land, water and community.
We pay respect to Elders past, present and emerging.