fbpx

Share your feedback

Vision is committed to providing high quality services and meeting your needs.

We value your compliments and concerns.

Please let us know what we do well and where we can improve our services.

Help us to improve

  • We want to understand how we can best deliver services to you
  • You are welcome to speak to our staff if you have any feedback you wish to share
  • We welcome feedback via our website, email and telephone

What you can expect

  • We will respond to your feedback promptly
  • We will take your feedback seriously
  • We will keep you informed about the progress of your feedback
  • We will respect your privacy

External complaint mechanisms

  • If you do not feel comfortable raising a concern directly with us or are not satisfied with the outcome, assistance is available.
  • Please ask us for an internal review of our decision or for assistance in accessing external complaint resolution mechanisms.
  • The Health and Disability Complaints Office (HaDSCO) is an independent Statutory Authority offering an impartial resolution service for complaints relating to health, disability and mental health services in Western Australia and the Indian Ocean Territories. You have the option to contact HaDSCO on (08) 6551 7600 for an external investigation of a complaint.

Let’s talk, your feedback will guide our future direction.


Get in Touch

Vision Counselling and Psychology logo

Contact

1300 184 746

admin@visioncounselling.com.au
www.visioncounselling.com.au
Visit our socials

Perth
Office


Equus Building Plaza
Suite 169
Level 4
580 Hay St
Perth WA 6000

Rockingham
Office

Baldivis Medical Centre
6/7 Minden Lane
Baldivis WA 6171
Rockingham Western Australia

Midland
Office

Midland Junction Lotteries House
39 Helena Street
Midland WA 6056
Western Australia

Access and Inclusion
flag LGBTQIA counselling
Vision Counselling and Psychology acknowledge the Traditional Custodians of the land on which we work and live, and recognise their continuing connection to land, water and community.
We pay respect to Elders past, present and emerging.