Share your feedback

Vision is committed to providing high quality services and meeting your needs.

We value your compliments and concerns.

Please let us know what we do well and where we can improve our services.

Help us to improve

  • We want to understand how we can best deliver services to you
  • You are welcome to speak to our staff if you have any feedback you wish to share
  • We welcome feedback via our website, email and telephone

What you can expect

  • We will respond to your feedback promptly
  • We will take your feedback seriously
  • We will keep you informed about the progress of your feedback
  • We will respect your privacy

External complaint mechanisms

  • If you do not feel comfortable raising a concern directly with us or are not satisfied with the outcome, assistance is available.
  • Please ask us for an internal review of our decision or for assistance in accessing external complaint resolution mechanisms.
  • The Health and Disability Complaints Office (HaDSCO) is an independent Statutory Authority offering an impartial resolution service for complaints relating to health, disability and mental health services in Western Australia and the Indian Ocean Territories. You have the option to contact HaDSCO on (08) 6551 7600 for an external investigation of a complaint.

Let’s talk, your feedback will guide our future direction.

Get In Touch

Vision Counselling and Psychology logo
Visit our socials


Stirling Leisure Centre
Building 2, Suites 1-2
173 Gildercliffe St
Scarborough WA 6019


WLC Medical Building
238 Epsom Ave
Belmont WA 6104


Midland Junction Lotteries House
39 Helena Street
Midland WA 6056

Access and Inclusion
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Vision Counselling and Psychology acknowledge the Traditional Custodians of the land on which we work and live, and recognise their continuing connection to land, water and community.
We pay respect to Elders past, present and emerging.