Urgent help is available
If you or someone you are supporting is in crisis, there are services available now. Choose the option below that best matches the situation.
Vision Counselling is not an emergency or crisis response service. If you need immediate help, please contact one of the services below rather than waiting for a counselling appointment or reply from our team.
Is someone in immediate danger?
If there is an immediate risk to life or safety, a serious injury, or urgent medical attention is needed, call 000 or go to the nearest hospital Emergency Department.
Call 000Urgent mental health support in Western Australia
Mental Health Emergency Response Line
Speak with a trained mental health clinician for urgent mental health assessment, crisis support and advice.
Perth Metro
1300 555 788Peel Region
1800 676 822 More about MHERL →Rurallink
After-hours mental health crisis support from a trained clinician for people living in rural, regional and remote Western Australia.
1800 552 002Weeknights 4:30pm–8:30am, and 24 hours on weekends and public holidays.
More about Rurallink →CAMHS Crisis Connect
Urgent mental health support for children and young people aged 17 and under in WA, including advice for families and carers.
1800 048 636 More about CAMHS Crisis Connect →Crisis Care
WA Government support for urgent concerns relating to child safety, homelessness, family and domestic violence, and crisis accommodation.
1800 199 008 More about Crisis Care →Australia-wide crisis support
Lifeline
Crisis support for anyone who is feeling overwhelmed, struggling to cope or having thoughts of suicide.
13 11 14
Text: 0477 13 11 14
Online chat is also available 24/7.
Suicide Call Back Service
Free professional phone and online counselling for people affected by suicide, including people at risk and those concerned about someone.
1300 659 467 Visit Suicide Call Back Service →Kids Helpline
Free, confidential phone and online counselling for children, teenagers and young adults aged 5 to 25.
1800 55 1800 Visit Kids Helpline →13YARN
Culturally safe crisis support for Aboriginal and Torres Strait Islander people, provided by Aboriginal and Torres Strait Islander crisis supporters.
13 92 76 Visit 13YARN →Family, domestic and sexual violence support
1800RESPECT
National counselling, information and support for people affected by domestic, family and sexual violence.
1800 737 732Text: 0458 737 732
Visit 1800RESPECT →Sexual Assault Resource Centre (SARC)
Free crisis and support services for people affected by sexual assault or sexual violence in Western Australia.
1800 199 888Perth:
(08) 6458 1828 More about SARC →If you are unsure what to do
If someone’s life or safety may be at immediate risk, call 000. If the situation is urgent but not immediately life-threatening, contact the crisis service above that best matches your situation.